AltEyeMedia

Privacy Policy

Alt Eye Media (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, and protect your data when you visit our website, communicate with us, or use our creative services.

1. Information We Collect

We collect information that helps us understand your needs, improve our services, and communicate effectively with you.
This may include:

1.1 Personal Information

When you contact us, request a quote, or start a project, we may collect:

  • Your name
  • Email address
  • Phone number (if provided)
  • Company or artist name
  • Project details or creative brief
  • Any reference files, links, or materials you choose to share

1.2 Automatically Collected Information

When you browse our website, we may automatically collect non-identifiable data, such as:

  • Browser type and version
  • Device type and operating system
  • IP address (for security and analytics)
  • Pages visited and time spent on the site
  • Referring website or source

We use this information only to improve website performance and user experience.

2. How We Use Your Information

We use your data responsibly and only for legitimate business purposes, such as:

  • Responding to your inquiries or consultation requests
  • Preparing project proposals, creative briefs, or contracts
  • Delivering our digital video production services
  • Communicating project updates and creative feedback
  • Sending administrative or promotional information (only with your consent)
  • Analyzing website traffic to improve our design and user experience

We never sell, rent, or trade your personal information to third parties.

3. How We Store and Protect Your Information

Your privacy and creative data are extremely important to us.
All collected data is stored securely using encryption and access controls.
We take appropriate measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and creative materials.

If you share creative content or project files, they are stored on secure, private servers or trusted cloud platforms with restricted access.

4. Sharing of Information

We may share your information only in the following cases:

  • With your consent — when collaborating on a project or working with approved partners.
  • With trusted service providers (e.g., hosting, analytics, payment processing) that help us operate our website and business.
  • When required by law, regulation, or legal process to comply with legitimate requests.

All third-party partners are required to protect your data in accordance with privacy best practices.

5. Your Rights

Depending on your location, you may have rights under data protection laws such as GDPR or CCPA. These may include:

  • The right to access the personal data we hold about you.
  • The right to request correction or deletion of your data.
  • The right to withdraw consent for communication or marketing at any time.
  • The right to restrict or object to certain types of processing.

To exercise your rights, simply contact us at info@alteyemedia.com. We’ll respond promptly to your request.

6. Cookies & Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality and performance.
  • Understand how visitors use our site.
  • Customize your browsing experience.

You can disable cookies in your browser settings at any time. Please note that disabling cookies may affect certain site features.

We may also use third-party analytics tools (such as Google Analytics) to understand user interactions. These tools collect anonymous information only.

7. Data Retention

We retain your personal and creative data only as long as necessary to fulfill the purposes described in this policy — such as delivering services, maintaining communication, or complying with legal obligations.
Once no longer needed, your data is securely deleted or anonymized.

8. Third-Party Links

Our website may include links to third-party sites (e.g., social media, portfolio platforms).
We are not responsible for the content or privacy practices of those sites.
We encourage you to review their privacy policies before sharing personal information.

9. Children’s Privacy

Our services are intended for individuals 18 years and older.
We do not knowingly collect or store personal information from minors. If you believe a minor has provided us with personal data, please contact us so we can delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in technology, regulations, or our business operations.
When updates occur, the “Effective Date” at the top of this page will be revised.
We encourage you to review this page regularly to stay informed about how we protect your data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

📩 Email: info@alteyemedia.com
🌐 Website: www.alteyemedia.com

Alt Eye Media — Created Digitally. Protected Securely.